Jackrabbit.com Reviews

Jackrabbit.com offers a variety of pricing options based on the total student count, with no contracts required. The monthly subscription fees are as follows: for 1-100 students, the cost is $49/month; for 101-250 students, it's $89/month; a count of 251-500 students comes at $129/month; and for 501-1000 students, the price is $169/month. Additionally, there's a 90 Day Money Back Guarantee available. The monthly fee is calculated based on the total number of Active and Inactive Students in the database, and the student count is taken on a random day of the month to determine the billing rate for the following month. Payment is charged on the first business day of each month, and the first month's fee may be pro-rated based on the sign-up date. If payment fails, a $25 late fee is added if the balance is not paid by the 6th of the month, and the account may be suspended if the balance is not cleared by the 9th. To share the cost of the software, there's an option to pass on a nominal technology fee to parents when processing payments.

Jackrabbit.com is renowned for its cloud-based class management software tailored to youth activity centers, including gymnastics, dance, swim, cheer, music, child care, theater, horse riding, art, martial arts, ninja, and more. The platform serves over 5 million students across more than 15,000 locations in 36 countries. Among its popular products, Jackrabbit Care's center management software stands out, designed to increase efficiency and reduce administrative tasks for child care centers. It offers features like online registration, enrollment management, and the ability to run a business from anywhere, thereby optimizing capacity and revenue growth for child care centers. Additionally, Jackrabbit Mobile provides mobile app design services for iOS and Android, focusing on creating high-performing, feature-packed mobile apps that are visually appealing, engaging, and easy to use, enhancing user experiences and driving long-term success.

Jackrabbit.com provides a comprehensive payment platform known as Jackrabbit Pay™, which is a fully integrated payment processing system for activity centers. It accepts a wide range of payment types including major credit cards, debit cards, digital wallets, and more, ensuring a seamless experience for customers. The platform offers Next Day Payout, meaning payouts from processed payments are received within one business day. Jackrabbit Pay™ is designed to give business owners total control over their payment processes with features like enhanced fraud protection, advanced authentication, and a streamlined digital process for managing chargebacks and disputes. Moreover, it boasts 100% rate transparency with no hidden fees or monthly minimums, and provides an all-in-one solution for accepting class payments, paying staff, and controlling finances.

Jackrabbit.com has a 30-day return policy for items purchased, which allows customers to request a return within 30 days after receiving the item. To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. Customers need to provide the receipt or proof of purchase to initiate a return. If the return is accepted, customers living within the contiguous U.S.A. and returning the item for the first time may receive a pre-paid return shipping label. However, for repeated returns of the same item, customers will be required to pay for shipping and may incur a re-stocking fee. Returns from locations outside of the contiguous U.S.A. require customers to pay for shipping. Upon acceptance of a return, instructions on how and where to send the package will be provided. Items returned without first requesting a return will not be accepted. In cases of defective, damaged, or incorrect items, customers should contact Jackrabbit immediately to resolve the issue. Non-returnable items include perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. Sale items and gift cards are also non-returnable. For exchanges, customers are advised to return the item and make a separate purchase for the new item. Refunds are processed upon inspection of the returned item and will be issued to the original payment method. The processing of refunds by banks or credit card companies may take additional time.

Jackrabbit.com is equipped with a suite of core features designed to support youth activity centers. These features are aimed at helping businesses expand class enrollment, increase tuition revenue, streamline payments, and save time. The software provides tools for data-driven decision-making and offers a free trial to experience its capabilities. Specifically for dance studios, Jackrabbit Dance includes award-winning features to enhance studio management, improve efficiency, and foster growth. The platform is trusted by thousands of clients worldwide and is recognized for its ability to boost business performance.

Jackrabbit.com features numerous success stories and testimonials from clients who have seen significant benefits from using their software. Child care centers, in particular, have praised Jackrabbit Care for its ability to manage and grow their business efficiently. Clients have reported that the software's automation processes, such as enrollment, have been instrumental in freeing up staff for more meaningful tasks. The system's flexibility in data entry, ease of messaging parents in groups, and the supportive customer service are also highlighted as key factors contributing to their success. Moreover, the affordability of the software is often mentioned as a significant advantage. These testimonials reflect the positive impact that Jackrabbit.com's software has had on various child care businesses, helping them to thrive and expand.

To sign up for Jackrabbit.com, potential customers can create a free account on their website. The process involves working with a dedicated Onboarding Coach to ensure the account is set up to meet the specific needs of the youth activity center. The online registration form, which can be customized, allows new customers to create an account, provide family data, enroll in classes, agree to policies, and provide payment information. This form can be used on a website, Facebook page, or sent via email as a link. It is mobile-friendly and designed for ease of use on tablets and cell phones. Once the form is set up and tested, it can be linked to the business's website to allow new customers to register and enroll at any time.

If you used a gift card for your purchase, the refunded amount will be applied to the original gift card. The refund should be processed within 24 hours after the return is processed by Jackrabbit.com.

If an item doesn't meet your satisfaction within 60 days of purchase, you can return it for a refund. Once the item is received back by Jackrabbit.com, it typically takes 3-5 business days for the refund to process, but it can take up to 10 business days for the refund to appear on your bank statement.

For standard ground shipping, most Jackrabbit.com's orders arrive within 3-4 business days from the date the order is shipped. For expedited shipping, orders should arrive within 2-3 business days from the shipping date.